- System Disruption

by Mayden Admin

Some services may be experiencing periodic issues with accessing iaptus via tokens. Our systems team are aware and are working to rectify the problem as a matter of priority. We apologise for the inconvenience caused and will be doing everything we can to restore normal service as quickly as possible.

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- System running normally

by Mayden Admin

Full system access to iaptus has now been restored. You can now access, add and edit data as usual.

Unfortunately due to the delay experienced in the first stage of the migration, we have been unable to complete the migration process this weekend.

We will update with further information shortly.

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- iaptus data centre migration: iaptus in read-only

by Mayden Admin

iaptus is now back online and in read-only mode. You will be able to view information as usual, but you will not be able to add or edit information until full system access is restored.

There will be a short period of downtime at approximately 8pm on Sunday 18th February. We will continue to update you on progress.

If you have an emergency while the system is unavailable, please contact us at emergency@mayden.co.uk or by calling us on 01249 701100.

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- iaptus data centre migration: Update

by Mayden Admin

iaptus will be unavailable from 8pm Saturday 17th February to 8am Sunday 18th February.

At 8am on Sunday a read-only version of iaptus will be made available.

If you have an emergency while the system is unavailable, please contact us at emergency@mayden.co.uk or by calling us on 01249 701100.

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- iaptus data centre migration: read-only mode

by Mayden Admin

Due to a delay caused by an extended first phase of the migration, we are intending to enable read-only access to iaptus by 8am this morning (Saturday 17th February). From this point, you will be able to view information as usual, but you will not be able to add or edit information until full system access is restored.

We apologise for the delay in providing read-only access. The initial stage of the migration took longer than anticipated, however we allowed plenty of contingency time and the migration will continue as planned. As a result of the delay, we may require a further period of downtime overnight tonight (Saturday 17th February). We will update you as soon as we have more information. Please rest assured that full system access will be available at 6am Monday 19th February.

We will continue to update you on progress via email and the iaptus news feed.

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- iaptus data centre migration: Update

by Mayden Admin

We have begun the process of migrating iaptus to our new data centre.

 

The system is now offline in order to complete the first phase of the migration process.

 

We are intending to make a read-only version of iaptus available by 8am Saturday 17th February.

 

If you have an emergency while the system is unavailable, please contact us at emergency@mayden.co.uk or by calling us on 01249 701100.

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- iaptus data centre migration: Availability Update

by Mayden Admin

We have begun the process of migrating iaptus to our new data centre.

 

The system is now offline in order to complete the first phase of the migration process.

 

We will keep you updated on this page until a read-only version of iaptus is made available.

 

If you have an emergency while the system is unavailable, please contact us at emergency@mayden.co.uk or by calling us on 01249 701100.

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- iaptus data centre migration: confirmation of start

by Mayden Admin

We have begun our preparations to move iaptus to our new data centre, and everything so far is looking very positive. The system is now offline to start the migration process. By 00:05am Saturday 17th February, a read-only version of iaptus will be online for your staff to access information. From this point until full access is restored at 6am Monday 19th February, no data will be able to be added or edited in the system.

 

We will keep you updated via email and via the iaptus news feed throughout the migration process.

 

Thanks again for your support.

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- System running normally

by Mayden Admin

Token access has now been restored. If you have any ongoing issues, please do not hesitate to contact your Account Manager. Our apologies for any inconvenience caused to you by the disruption today.

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- System Disruption

by Mayden Admin

Some services may be experiencing issues with accessing iaptus via tokens. Our systems team are aware and are working to rectify the problem as a matter of priority. We apologise for the inconvenience caused and will be doing everything we can to restore normal service as quickly as possible.

 

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