- System running normally

The intermittent token issue some may have experienced this morning is now resolved.  Apologies for any inconvenience caused to you by this disruption.

- iaptus tokencode access: Intermittent connectivity

We are currently experiencing intermittent connectivity to iaptus via tokencodes which we are investigating. We shall continue to provide updates as the situation progresses.

Users on N3 are not affected and will be able to access iaptus as normal.

If you have any questions or require further assistance, please do not hesitate to contact us.

- iaptus data centre migration: full system access restored

Full system access to iaptus has now been restored and you can use iaptus as usual.

Thank you for your patience and support while we undertook this migration.

- iaptus data centre migration: read-only access

iaptus is now back online and in read-only mode. You will be able to view information as usual, but you will not be able to add or edit information until full system access is restored.

Read-only access will be available until 8pm this evening (Saturday 24th February) when iaptus will be taken offline. Read-only access will then be restored by 8am Sunday 25th February.

- iaptus data centre migration: Scheduled downtime

We are now in the process of migrating iaptus to our new data centre. The system is now offline. By 8am Saturday 24th February, a read-only version of iaptus will be online for your staff to access information. From now until full access is restored at 8 am Monday 26th February, no data will be able to be added or edited in the system.

If you have an emergency while the system is unavailable, please contact us at emergency@mayden.co.uk or on by calling us at 01249 701100.

- System running normally

The Mayden token issue experienced this morning is now stable. If you have any ongoing issues, please do not hesitate to contact your Account Manager. Our apologies for any inconvenience caused to you by this disruption.

- iaptus tokens system: Intermittent Availability

Unfortunately our current data centre has suffered further problems overnight which is again affecting our tokens system. Our team were alerted to a problem at midnight which then resolved, but further monitoring through the night and into this morning indicates that the intermittent issues appear to have returned. We are working with all parties and impressing the utmost importance to have the system return to normal at the earliest possible opportunity. We shall continue to provide updates as the situation progresses.

Users on N3 are not affected and will be able to access iaptus as normal.

If you have any questions or require further assistance, please do not hesitate to contact us.

- System running normally

The Mayden token issue experienced by some of our services yesterday has now been resolved. If you have any ongoing issues, please do not hesitate to contact your Account Manager. Our apologies for any inconvenience caused to you, your staff and patients by the disruption yesterday.

- System Disruption

Some services may be experiencing periodic issues with accessing iaptus via tokens. Our systems team are aware and are working to rectify the problem as a matter of priority. We apologise for the inconvenience caused and will be doing everything we can to restore normal service as quickly as possible.

- System running normally

Full system access to iaptus has now been restored. You can now access, add and edit data as usual.

Unfortunately due to the delay experienced in the first stage of the migration, we have been unable to complete the migration process this weekend.

We will update with further information shortly.